Shipping, Costs & FAQs

A: Shipping costs and all related shipment fees are non-refundable, even if you return the product.

A: Orders are processed within 1-4 business days. During sale periods, processing might take up to 8 business days due to high demand. We aim to ship your order as quickly as possible.

A: Absolutely! If your order is a gift, just mention in the comments section that you'd like special packaging or an exchange card, and we'll take care of the rest.

A: Unfortunately, once your order is placed, it's not possible to modify the shipping address. Please double-check your address before confirming your order. If you have any questions, please contact Customer Service.

A: Our warehouse may be closed on public holidays, which can delay order processing. We will notify you if this affects your shipping timeline.